The Akron-Summit County Public Library strives to provide a warm, welcoming and safe environment conducive to lifelong learning for customers of all ages. Sharing this environment with other people requires that everyone follow the Customer Behavior Policy established by the Library Board of Trustees and posted in each library building and on the Library website.
The Library encourages children and vulnerable adults to use its facilities and services. While the Library is concerned for the safety of children and vulnerable adults in and around library facilities, the Library does not act in loco parentis (in place of parents). A parent, legal guardian, teacher, custodian or caregiver is responsible for monitoring the activities and managing the behavior of children or vulnerable adults during their Library visits. Library employees have many duties and do not serve as a substitute for daycare or babysitting. The Library is not responsible for any consequences of parents, legal guardians, teachers, custodians or caregivers not fulfilling their responsibilities.
The safety of children and vulnerable adults is a priority for the Library. However, the Library is a public building, open to all. Therefore, they may be at risk when they are left unattended. There are many factors that could place them in danger.
Children and vulnerable adults could be approached by or tempted to leave with an unscrupulous stranger. They could become frightened, anxious, or ill; could have no place to go in the event of an unexpected closing; or could encounter hazards such as stairs or electrical equipment. Additionally, they usually lack the necessary maturity to handle emergency situations such as severe weather, fire, or civil disturbance.
The Library will adhere to the following guidelines concerning the care and behavior of children
and vulnerable adults.
Parents, legal guardians, custodians, caregivers, children and vulnerable adults who are in violation of this policy or the Customer Behavior Policy are subject to suspension of library privileges.
An unattended child generally is defined as:
A vulnerable adult is an adult who should not be left alone in the Library or is unable to reasonably care for himself/herself in an emergency situation. This includes adults who are mentally or physically challenged and who need staff help beyond assistance with normal library services and are not under the direct supervision of a parent, legal guardian or custodian. Additionally, an individual is considered a vulnerable adult when he/she is not picked up by closing time and needs assistance procuring transportation.
Approved by the Board of Trustees on September 25, 2008.
The Akron-Summit County Public Library welcomes the support of institutions, businesses, nonprofit organizations, and community groups to enhance or improve Library activities, services, events, and programs by establishing sponsorships or collaborative partnerships. These relationships serve to pool resources and advance the Library's vision, mission, core values, and strategic plan.
The Library will enter sponsorships and collaborative partnerships determined to be in the Library’s best interest. Sponsorships and collaborative partnerships will be subject to the approval of the Executive Director or their designee.
Agreements between the Library, its sponsors, and collaborative partners must benefit all parties. These relationships should further the Library's goals in one or more of the following ways:
A sponsor is an institution, business, nonprofit organization, community group, or individual who contributes funds, products, or services of a defined value to the Library in support of an activity, service, event, or program.
A sponsorship is a mutually beneficial exchange between the Library and a sponsor, whereby the sponsor contributes funds, products, or services of a defined value to the Library and receives recognition, acknowledgement, or other promotional considerations. Sponsors will be provided with a level of recognition commensurate with their contribution. A sponsorship of $1,000 or more requires a Letter of Agreement between the Library and the sponsor.
Sponsorships must:
The Library reserves the right to decide on the implementation of each sponsorship. Purchasing decisions – including the type of equipment, materials, furnishings, and other components of a gift – will reside with the Library Administration. Decisions regarding all details as they relate to the design of programs and allocation of resources will also reside with the Library Administration.
Sponsorships do not imply Library endorsement of the sponsor, its products, or services. The sponsor is responsible for determining deductibility and gift valuation for tax purposes.
A sponsorship differs from a philanthropic gift or donation in that a philanthropic gift or donation is a contribution of cash and or products or services without expectation or requirement of a reciprocal benefit.
A collaborative partner is an institution, business, nonprofit organization, or community group that collaborates with the Library to provide and/or promote activities, services, events, and programs to the public in ways that are mutually beneficial and without the contribution of funds, products, or services of a defined value to the library. Collaborative partners will be provided with a level of recognition commensurate with their level of collaboration.
A collaborative partnership is a relationship between the Library and an institution, business, nonprofit organization, or community group that involves working together to provide and/or promote activities, services, events, and programs to the public in ways that are mutually beneficial and without the partner's contribution of money, products, or services of a defined value.
The Library will ensure that each sponsor or collaborative partner receives an acknowledgment and, to the degree that the donor is willing, public recognition. The Library will work with sponsors and collaborative partners to design a program that meets its marketing and public relations goals.
In all cases, the type and scope of recognition required by the sponsor or collaborative partner will be weighed against the benefit to the Library. The sponsor or collaborative partner organization has marketing rights to promote its involvement with the Library for the duration of the agreement. Still, the Library logo and/or naming must be approved by the Library’s Development Director and Marketing & Communications Director and is subject to the provisions of this policy.
The Friends of the Library are independent groups that work in cooperation with the Library to provide valuable support and assistance throughout the Library. Members of the Friends are volunteers who work to increase awareness of the Library by advocating and supporting the Library's activities, services, events, and programs. Because the Library's Friends groups were established solely to support the Library and enjoy a special relationship with it, they are not required to endorse a Letter of Agreement with the Library.
Requests from institutions, businesses, nonprofit organizations, or community groups seeking a sponsor or partner relationship with the Library for a non-Library activity, service, event, or program are subject to the approval of the Executive Director.
Approved by the Board of Trustees on September 29, 2022.
It is the policy of the Akron-Summit County Public Library to adhere to the state's Public Records Act. Public records are to be open to the public at all reasonable times with exceptions only as provided for in the law, such as exemptions that prohibit the Library from disclosing patron information except in specified situations.
Any denial of public records in response to a valid request must be accompanied by an explanation, including legal authority.
In accordance with the Ohio Revised Code and applicable judicial decisions, records are defined as any item that (i) contains information stored on a fixed medium (such as paper, electronic – including but not limited to email – and other formats); (ii) is created or received by, or sent under the jurisdiction of a public office and (iii) documents the organization, functions, policies, decisions, procedures, operations or other activities of the office. Public records are to be open to the public at all reasonable times with exceptions only as provided for in the law.
As required by Ohio law, records will be organized and maintained so that they are available for inspection and copying at all reasonable times during regular business hours. Copies will be made available within a reasonable period of time.
Records retention schedules will be updated as needed and will be available to the public upon request.
A poster describing the public records policy will be displayed at Main Library and each branch location.
Each request for public records should be evaluated for a response using the following guidelines.
Although no specific language is required to make a request, the requester must at least identify the records requested with sufficient clarity to allow the Library to identify, retrieve, and review the records. If it is not clear what records are being sought, the requester will be allowed to revise the request to clarify it. The Library will inform the requester of the manner in which records are maintained and accessed in the ordinary course of the Library's functions in order to assist the requester in clarifying the request.
The requester does not have to put a records request in writing and does not have to provide his or her identity or the intended use of the requested public record.
Public records responsive to the request will be made available for inspection during weekdays from 10AM – 4PM when the Library is open. Public records will be available for inspection promptly. Copies of public records will be made available within a reasonable period of time. "Prompt" and "reasonable" take into account the volume of records requested; the proximity of the location where the records are stored; and the necessity for any legal review of the records requested.
Each request will be evaluated for an estimated length of time required to gather the records. Any denial of public records requested will include an explanation, including legal authority. If some portions of a record are public and others are exempt, the exempt portions will be redacted and the rest released. The redaction should be plainly visible.
The Library will provide copies of public records on request within a reasonable period of time. On request, the Library will transmit copies of public records by mail or other means. The Library may charge the requester for the actual cost of making and transmitting the request copies. The Library may require the requester to pay such costs in advance.
Email is to be treated in the same fashion as records in other formats and should follow the same retention schedules.
The Library will dispose of records in accordance with its Record Retention Schedule.
As soon as the Library becomes aware of possible, pending or threatened litigation, a litigation hold directive will be issued to the custodian of records. The litigation hold directive overrides the records retention schedule that may otherwise call for the disposal or destruction of the relevant documents, until the hold has been lifted by the Library.
No employee who has been notified by the Library of a litigation hold may alter or delete an electronic record that falls within the scope of the hold. Violation of the hold may result in disciplinary action, up to and including dismissal, as well as personal liability for civil and/or criminal sanctions by the courts or law enforcement agencies.
The Akron-Summit County Public Library designates the Executive Director of the Library or his or her designee to be the custodian of the records.
Approved by the Board of Trustees on April 30, 2026.
Staff members answer reference requests for medical information just as they answer requests for information in other subject areas. But because these staff members are not medical professionals, they will not offer medical advice or an interpretation of medical information. Interpretation is defined as the explanation of what is not immediately plain, explicit, or unmistakable. Although staff members will be as helpful as possible in locating and providing requested medical information, patrons are responsible for assessing the information themselves and for choosing the information that seems appropriate to their situation.
Specifically, staff members will provide the following medical reference services.
Approved by the Board of Trustees - December 13, 2018.
The Akron-Summit County Public Library supports its patrons' rights to privacy and protects the confidentiality of patron information and library records in accordance with Ohio law. Patron information is defined as personally identifiable information about an individual who has used any library service or borrowed any library materials. A library record is defined as a record in any form that is maintained by the library and that contains any of the following types of information:
Information that does not identify any individual and that is retained for the purpose of studying or evaluating the use of a library and its materials and services is not considered confidential and is not subject to this policy.
In accordance with Ohio law (Ohio Revised Code 149.432), the Akron-Summit County Public Library does not release any library record or disclose any patron information except as follows:
Additionally, the library may release records that document improper use of the internet at the library so long as any patron information is removed from those records. As used in this context, patron information does not include information about the age or gender of an individual.
Approved by the Board of Trustees on December 9, 2010.
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