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Public Service Assistant II

Two Openings

December 18, 2022
Mobile Services/Main Library
Hours: Full-time (37.5 hours), including evening and weekend hours;
Salary: Grade 7, $14.64/hour, non-exempt

About the Library

Since 1874, the Akron-Summit County Public Library (ASCPL) has been an essential community asset.  We’ve been recognized nationally as one of the finest public libraries in the United States due to our excellent customer service, collaborative community involvement, and high level of customer and employee satisfaction.

We offer a comprehensive benefits package, including paid vacation and sick leave, 11 paid holidays, voluntary benefits (health, dental, and vision), ASCPL-provided life insurance, and retirement through the Ohio Public Employees Retirement System (OPERS).

Duties & Responsibilities:

The ASCPL is hiring a Public Services Assistant II to support our Mission Statement to provide resources for learning and leisure, information services, meeting spaces, and programs for all ages that support, improve, and enrich individual, family, and community life.

This role helps the manager and staff to fulfill the Library’s mission and implement core values; advises and assists customers on bookmobiles, vans, in the Mobile Services (MS) office and other sites served by MS in the routine selection and location of library materials and in using library technology; provides readers’ advisory; understands, analyzes, and assists with answering varied reference questions by supplying information well-suited to the user, which could include directing customers to other ASCPL divisions, branches, or resources for additional help; registers borrowers; performs routine circulation duties; maintains circulation records; collects charges for payment of lost materials; performs a variety of clerical tasks and other duties as assigned; covers additional service points at Main Library or branches as needed; and performs other duties as assigned.

Required Knowledge, Skills & Abilities:

Required:  Customer service experience and completion of two years of college. An interest in and aptitude for library work; willingness to learn professional library techniques; good customer relation skills, including a pleasing personality and ability to work well with others; record-keeping ability; ability to perform simple typing/PC tasks with reasonable speed and accuracy; ability to handle delivery crates or bags and push book carts loaded with materials, with or without reasonable accommodation;; a valid Ohio Driver’s License or the ability to obtain one; ability to drive 24' box truck and other library vehicles; a good driving record; and ability to have and maintain insurable driving status, successful completion of pre-employment and random drug screening.

Preferred:  Possession of a bachelor’s degree.  Library work experience.

Application Deadline:

Open until filled (preference given to candidates who apply within the first two weeks)

For consideration, applicants must either submit a resume or complete an Employment Application in the Human Resources Department at Main Library. Resumes should be emailed to: This email address is being protected from spambots. You need JavaScript enabled to view it. or should be mailed to:

Human Resources
Akron-Summit County Public Library
60 South High Street
Akron, OH 44326-0001