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Substitute Public Service Assistant

Job Title: Substitute Public Service Assistant
Location: All Locations
Hours: Varies based on need, evening and weekend hours required.
Salary: Grade 6, $14.00/hour

About the Library

Since 1874, the Akron-Summit County Public Library (ASCPL) has been an essential community asset.  We’ve been recognized nationally as one of the finest public libraries in the United States due to our excellent customer service, collaborative community involvement, and high level of customer and employee satisfaction.

Duties & Responsibilities:

The ASCPL is hiring a Substitute Public Service Assistant to support our Mission Statement to provide resources for learning and leisure, information services, meeting spaces, and programs for all ages that support, improve, and enrich individual, family, and community life.

A Substitute Public Service Assistant fills in during other Public Service Assistant absences throughout the Library system in Summit County and assists customers in the routine selection and location of library materials and in utilizing library technology; answers routine reference questions; registers borrowers; performs routine circulation duties; maintains circulation records; collects fines and charges for payment of lost materials; performs opening and closing routines; and performs a variety of clerical tasks and other duties as assigned.

Required Knowledge, Skills & Abilities:

Required:  Completion of two years of college and customer service experience. Possession of a valid Ohio Driver’s license or the ability to obtain one, and reliable transportation to all agencies within the Library system. An interest in and aptitude for library work; willingness to learn professional library techniques; good customer-relation skills, including a pleasing personality and ability to work well with others; record-keeping ability; ability to perform simple typing/PC tasks with reasonable speed and accuracy; and ability to handle delivery bags weighing 25 lbs. and push book carts loaded with materials with or without reasonable accommodation.

Preferred:  Possession of a bachelor’s degree. Some library work experience. Flexibility to report to work within two (2) hours of being called.

Deadline for Application:

Open until filled

For consideration, applicants for this position must either submit a resume including salary history and a cover letter indicating previous applicable experience and training or complete an Employment Application in the Human Resources Department at Main Library. Resumes should be emailed to: This email address is being protected from spambots. You need JavaScript enabled to view it. or should be mailed to:

Human Resources
Akron-Summit County Public Library
60 South High Street
Akron, OH 44326-0001


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