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Public Service Assistant II

Two Positions Available

Date: May 10, 2021
Main Library - Business, Government & Science Division
Hours: Part-Time (22.5 hours), including evening and weekend hours – 2 evenings per week, rotating Saturdays and 1 Sunday per month when opened on Sundays
Salary: Grade 7, $14.21/hour


Assist customers in the routine selection and location of library materials and in utilizing library technology; understand, analyze, and assist with answering varied reference questions by supplying information well-suited to the user, which could include directing customers to other ASCPL divisions, branches, or resources for additional help; performs opening and closing routines; performs a variety of clerical tasks and other duties as assigned.

Required Knowledge, Skills & Abilities

An interest in and aptitude for library work; willingness to learn professional library techniques; excellent customer service skills; ability to adhere to established customer service guidelines, procedures, and location-specific expectations and interpret the Library’s policies and procedures to the public in a customer-responsive manner; accuracy in performing simple typing/PC tasks with reasonable speed and accuracy; knowledge of office terminology, procedures, and equipment and ability to operate a variety of standard office equipment like phone, computer, fax, printers, and photocopy machines; ability to handle delivery bags weighing 25 lbs. and push book carts loaded with materials with or without reasonable accommodation; customer service experience, high school diploma or equivalent, and completion of two years of college required; previous library work experience and possession of a bachelor’s degree preferred.

Application Deadline

May 24, 2021

For consideration, applicants must either submit a resume including salary history and a cover letter indicating previous applicable experience and training or complete an Employment Application in the Human Resources Department at Main Library. Resumes should be emailed to: This email address is being protected from spambots. You need JavaScript enabled to view it. or should be mailed to:

Human Resources
Akron-Summit County Public Library
60 South High Street
Akron, OH 44326-0001


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