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    GROW
    WITH GOOGLE

    Join Google for free workshops at Main Library to help you grow your skills, career, or business on Wednesday, March 20 from 10:30am - 5:30pm.

    Grow with Google
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    GET SMART ABOUT
    YOUR MONEY!

    Participate in programs ranging from Social Security to document shredding, protecting yourself online, and more.

    Money Smart Week 2019 670x360
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    TEEN
    ADVISORY BOARD

    Provide service and volunteer your time with other teens to discuss plans and brainstorm ideas for upcoming programs at your local library branch.

    TeenAdvisoryBoard
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    AUTHORS &
    SPEAKERS

    Our library presents a diverse and ongoing calendar of speakers, including notable local authors and engaging specialists for every audience.

    AuthorPrograms

NEW & NOTABLE

Browse bestsellers, movies, music and other titles just added to the library catalog! Formerly known as “Featured Item Lists”.

New & Notable

DATABASES

Research? We have you covered! Select any of our web-based reference databases for all of your research needs.

Databases by Subject or Databases A-Z

DIGITAL MEDIA

Borrow free TV shows, movies, ebooks, audiobooks, comics, and music with your ASCPL library card.

Digital Media

Library News

Library of Things at the Akron-Summit County Public Library
Article Published: February 25, 2019
Libraries have been loaning books for it seems like forever, and music and DVDs for just about as long.  But,... Read More...
Librarians in the Science and Technology Division index 50,000th science experiment
Article Published: February 19, 2019
The Akron-Summit County Public Library’s Science and Technology Division reached a rather unique milestone. The librarians... Read More...
New Akron Library Mobile App
Article Published: December 26, 2018
Take the Library with you anywhere you go with the updated Akron Library mobile app Akron-Summit County Public Library is... Read More...

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Support your local library by joining Friends of the Library. Learn how you can share your time and library enthusiasm with this important volunteer group. Visit your local library’s web page to get started!

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Locations & Hours


main library

Main Library

60 South High Street, Akron, Ohio 44326
330.643.9000

Monday: 10 am - 8 pm
Tuesday: 10 am - 8 pm
Wednesday: 10 am - 8 pm
Thursday: 10 am - 8 pm
Friday: 10 am - 6 pm
Saturday: 10 am - 5 pm
Sunday: 1 pm - 5 pm

Drive-Up Window closes ten minutes before the building closes for the day

Visit the Main Library Page

Systems Support Technician

Date: December 3, 2018
Location:
Main Library - Information Technology Department
Hours: Full-Time (37.5 hours), including evening and weekend hours
Salary: Grade 9, $17.29/hour

Responsibilities:

Responsibilities include supporting the Library’s end-users in diagnosing & resolving simple hardware and software issues involving internet connectivity, email, phones, printers, copiers, Office Suite, library software, and more; delivers service and support including, but not limited to, resolving username and password problems, uninstalling and reinstalling software applications, verifying proper hardware and software set up, power cycling equipment, and troubleshooting email issues for end-users by phone and via remote PC connection; support involves clearly communicating technical solutions in a user-friendly, professional manner and includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Works evening and weekends as assigned. Performs other duties as assigned.

Required Knowledge, Skills & Abilities

Demonstrated problem-solving ability; ability to accurately access customer needs; excellent written and verbal communication skills; excellent customer service skills and the ability to communicate in a user-friendly manner; strong documentation skills with keen attention to detail; experience with desktop operating systems; knowledge of common software, hardware, and peripheral equipment. Minimum high school education or equivalent required, two years of college level IT coursework preferred; work experience with end-user relations in IT preferred; IT industry recognized certifications preferred. Possession of a valid Ohio Driver’s license (work may involve traveling between ASCPL libraries) or the ability to obtain one is required.    

Application Deadline

December 17, 2018

For consideration, applicants must either submit a resume including salary history and a cover letter indicating previous applicable experience and training or complete an Employment Application in the Human Resources Department at Main Library. Resumes should be emailed to: This email address is being protected from spambots. You need JavaScript enabled to view it. or should be mailed to:

Human Resources
Akron-Summit County Public Library
60 South High Street
Akron, OH 44326-0001

 

THE AKRON-SUMMIT COUNTY PUBLIC LIBRARY IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Listings Hotline: 330-643-9105 | TTY:330-643-9005