All Library locations will be closed on Monday, May 27, Memorial Day.
  • Twitter

    MIND, BODY & SOLE:
    A UNIVERSE OF STORIES!

    Our Mind, Body & Sole summer reading program begins June 3 – July 27, 2019. Register and enjoy making reading and exercise a part of your day!

    MBS 2019
  • Twitter

    TELL US THE
    STORY INSIDE YOU

    All teens who enjoy writing and who will be entering grades 6-12 in the 2019-2020 school year are encouraged to enter the Teen Creative Writing Contest.

    TeenCreativeWriting2019
  • Twitter

    VOLUNTEER AT A
    LIBRARY NEAR YOU

    Spend part of your summer volunteering for a worthy cause at your local library. Earn service hours for school!

    TeenVolunteering
  • Twitter

    NATURE
    PROGRAMS

    Get outside and explore nature at one of these upcoming programs at your local Akron-Summit County Public Library branch location.

    Nature photo

NEW & NOTABLE

Browse bestsellers, movies, music and other titles just added to the library catalog! Formerly known as “Featured Item Lists”.

New & Notable

DATABASES

Research? We have you covered! Select any of our web-based reference databases for all of your research needs.

Databases by Subject or Databases A-Z

DIGITAL MEDIA

Borrow free TV shows, movies, ebooks, audiobooks, comics, and music with your ASCPL library card.

Digital Media

Library News

IMAGE Mind, Body & Sole Registration begins on June 3
Article Published: May 07, 2019
A reading and wellness experience for the whole family to enjoy. Read More...
IMAGE Libraries = Strong Communities: Celebrate National Library Week April 7-13, 2019
Article Published: March 27, 2019
National Library Week is an annual celebration highlighting the valuable role libraries, librarians, and library workers... Read More...
Harvest for Hunger
Article Published: March 28, 2019
The Akron-Summit County Public Library will be a collection site for Harvest for Hunger donations during the month of... Read More...

Are You A Library Friend?

Support your local library by joining Friends of the Library. Learn how you can share your time and library enthusiasm with this important volunteer group. Visit your local library’s web page to get started!

OnlineChat

Locations & Hours


main library

Main Library

60 South High Street, Akron, Ohio 44326
330.643.9000

Monday: 10 am - 8 pm
Tuesday: 10 am - 8 pm
Wednesday: 10 am - 8 pm
Thursday: 10 am - 8 pm
Friday: 10 am - 6 pm
Saturday: 10 am - 5 pm
Sunday: 1 pm - 5 pm

Drive-Up Window closes ten minutes before the building closes for the day

Visit the Main Library Page

Systems Support Technician

Date: December 3, 2018
Location:
Main Library - Information Technology Department
Hours: Full-Time (37.5 hours), including evening and weekend hours
Salary: Grade 9, $17.29/hour

Responsibilities:

Responsibilities include supporting the Library’s end-users in diagnosing & resolving simple hardware and software issues involving internet connectivity, email, phones, printers, copiers, Office Suite, library software, and more; delivers service and support including, but not limited to, resolving username and password problems, uninstalling and reinstalling software applications, verifying proper hardware and software set up, power cycling equipment, and troubleshooting email issues for end-users by phone and via remote PC connection; support involves clearly communicating technical solutions in a user-friendly, professional manner and includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Works evening and weekends as assigned. Performs other duties as assigned.

Required Knowledge, Skills & Abilities

Demonstrated problem-solving ability; ability to accurately access customer needs; excellent written and verbal communication skills; excellent customer service skills and the ability to communicate in a user-friendly manner; strong documentation skills with keen attention to detail; experience with desktop operating systems; knowledge of common software, hardware, and peripheral equipment. Minimum high school education or equivalent required, two years of college level IT coursework preferred; work experience with end-user relations in IT preferred; IT industry recognized certifications preferred. Possession of a valid Ohio Driver’s license (work may involve traveling between ASCPL libraries) or the ability to obtain one is required.    

Application Deadline

December 17, 2018

For consideration, applicants must either submit a resume including salary history and a cover letter indicating previous applicable experience and training or complete an Employment Application in the Human Resources Department at Main Library. Resumes should be emailed to: This email address is being protected from spambots. You need JavaScript enabled to view it. or should be mailed to:

Human Resources
Akron-Summit County Public Library
60 South High Street
Akron, OH 44326-0001

 

THE AKRON-SUMMIT COUNTY PUBLIC LIBRARY IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Listings Hotline: 330-643-9105 | TTY:330-643-9005