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    U.S.SENATOR
    SHERROD BROWN

    Sunday, February 2, 2 pm at Main Library
    Ohio’s senior U.S. senator will discuss his new book, Desk 88: Eight Progressive Senators Who Changed America.

    U.S. Senator Sherrod Brown: Desk 88 graphic
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    NEW YEAR'S
    RESOLUTIONS

    By making your resolutions realistic, there is a greater chance you will succeed. Check out these programs when thinking about your New Year’s resolution.

    Gift Giving 2019 graphic
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    HISTORICAL
    PROGRAMS

    Start the new year off right and join us for a variety of historical programs involving geneaology, books and more!

    Gift Giving 2019 graphic
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    YOUR JOURNEY
    STARTS HERE

    Whether traveling solo or planning your next family trip, try some of the best travel guides the library has to offer to assist you.

    Gift Giving 2019 graphic
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    JOIN THE CLUB
    @ THE LIBRARY

    You likely wouldn’t be surprised to see a book discussion club/group meeting at the library, but did you know there are so many more opportunities to be a club/group participant.

    Gift Giving 2019 graphic

NEW & NOTABLE

Browse bestsellers, movies, music and other titles just added to the library catalog! Formerly known as “Featured Item Lists”.

New & Notable

DATABASES

Research? We have you covered! Select any of our web-based reference databases for all of your research needs.

Databases by Subject or Databases A-Z

DIGITAL MEDIA

Borrow free TV shows, movies, ebooks, audiobooks, comics, and music with your ASCPL library card.

Digital Media

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Are You A Library Friend?

Support your local library by joining Friends of the Library. Learn how you can share your time and library enthusiasm with this important volunteer group. Visit your local library’s web page to get started!

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Locations & Hours


main library

Main Library

60 South High Street, Akron, Ohio 44326
330.643.9000

Monday: 10 am - 8 pm
Tuesday: 10 am - 8 pm
Wednesday: 10 am - 8 pm
Thursday: 10 am - 8 pm
Friday: 10 am - 6 pm
Saturday: 10 am - 5 pm
Sunday: 1 pm - 5 pm

Drive-Up Window closes ten minutes before the building closes for the day

Visit the Main Library Page

Systems Support Technician

Date: August 26, 2019
Location:
Main Library - Information Technology Department
Hours: Full-Time (37.5 hours), including evening and weekend hours
Salary: Grade 9, $17.46/hour - Non-Exempt

Responsibilities:

Responsibilities include supporting the Library’s end-users in diagnosing & resolving simple hardware and software issues involving internet connectivity, email, phones, printers, copiers, Office Suite, library software, and more; delivers service and support including, but not limited to, resolving username and password problems, uninstalling and reinstalling software applications, verifying proper hardware and software set up, power cycling equipment, and troubleshooting email issues for end-users by phone and via remote PC connection; support involves clearly communicating technical solutions in a user-friendly, professional manner and includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Works evening and weekends as assigned. Performs other duties as assigned.

Required Knowledge, Skills & Abilities

Demonstrated problem-solving ability; ability to accurately access customer needs; excellent written and verbal communication skills; excellent customer service skills and the ability to communicate in a user-friendly manner; strong documentation skills with keen attention to detail; experience with desktop operating systems; knowledge of common software, hardware, and peripheral equipment. Minimum high school education or equivalent required, two years of college level IT coursework preferred; work experience with end-user relations in IT preferred; IT industry recognized certifications preferred. Possession of a valid Ohio Driver’s license (work may involve traveling between ASCPL libraries) or the ability to obtain one is required.    

Application Deadline

OPEN UNTIL FILLED

For consideration, applicants must either submit a resume including salary history and a cover letter indicating previous applicable experience and training or complete an Employment Application in the Human Resources Department at Main Library. Resumes should be emailed to: This email address is being protected from spambots. You need JavaScript enabled to view it. or should be mailed to:

Human Resources
Akron-Summit County Public Library
60 South High Street
Akron, OH 44326-0001

 

THE AKRON-SUMMIT COUNTY PUBLIC LIBRARY IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Listings Hotline: 330-643-9105 | TTY:330-643-9005