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Tax References

AARP will be offering scanned tax aide services at two ASCPL Branch locations. These locations are:

Maple Valley Branch Library

Appointment times are: Wednesdays, 11 am – 3 pm, Feb. 2 - April 13

Northwest Akron Branch Library

Appointment times are: Fridays, 12 pm – 3 pm, Feb. 4 - April 1

Only drop-off service is being provided (no in-person). Clients will be able to drop off and pick up their completed tax documents the same day (in most cases).

People will need to bring the following documents:

  • A copy of their Driver’s License or State ID and Social Security Card
  • Their tax documents, including W-2’s and 1099s
  • A blank / voided check for direct deposit

You must arrive at least 20 minutes early to complete AARP paperwork. Tax returns are accepted from the years 2019 – 2021.

Please contact the AARP at (330) 227-8137 to schedule an appointment. Main and Branch Staff are NOT able to make the appointment for you.

The State of Ohio is not providing printed state tax instructional booklets or forms for the 2021 tax year. You can print these using Library computers for the usual printing cost of 5 cents per page. The library will provide up to 8 pages of tax documents for free.

The Library is providing links and telephone numbers to the following organizations which are also providing tax-preparation services.

Please remember:

  • When you click on any of these links, you will move to a new web site.
  • Please note that some agencies will answer questions by chat only.
  • Please also contact that agency if you have problems with their web site.
  • Again: Main and Branch Staff are NOT able to make the appointment for you.


IRS File Online Site:

Tax questions: 1-800-829-1040

Tax form and instructions requests: 1-800-829-3676
Tax refunds: 1-800-829-4933

Ohio Department of Taxation:

Tax questions: 1-800-282-1780
Tax forms:  1-800-282-1782
Tax refunds: 1-800-282-1784

City of Akron Tax Office:

(330) 375-2290
Tax Form:
Tax Form Instructions:

Community Action Akron Summit:


United Way:

(330) 762-7601

Financial Empowerment Center:

(330) 685-9430

Quirk Cultural Center (Cuyahoga Falls):
For more information, contact AARP at (330) 971-8224.

Tax Appointment Scheduling Instructions

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